Zoom AI service degradation impacting Image generation in the US region.

Incident Report for Zoom

Resolved

This incident has been resolved.

Posted Jan 20, 2026 - 05:22 PST

Monitoring

On 1/20/2026 between 12:04 UTC to 12:15 UTC - Users might have experienced issues with Zoom AI Image generation in the US region.

Our engineers mitigated the issue, this incident has been resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Posted Jan 20, 2026 - 05:08 PST

This incident affected: Zoom Meetings (AI Image Generation).