The service degradation affecting Zoom Inbound SMS Service in the AU region has been successfully resolved.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
Posted Nov 08, 2026 - 16:56 PST
Identified
We have successfully identified the root cause affecting Zoom Inbound SMS Service in the AU region. Outbound SMS remains operational and unaffected.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Posted Nov 08, 2026 - 16:42 PST
Investigating
We are currently investigating a service degradation affecting Zoom Inbound SMS Service in the AU region. Outbound SMS remains operational and unaffected.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Posted Nov 08, 2026 - 16:07 PST
This incident affected: Zoom Phone - AUSTRALIA (SMS/MMS (Inbound/Outbound)) and Zoom CX - AUSTRALIA (SMS (Inbound/Outbound)).