Zoom Phone Maintenance (Hong Kong 2)

Scheduled for Sep 5, 06:00 - 12:00 PDT

Scheduled

Zoom is starting to route additional Zoom Phone & Zoom Contact Center traffic across our new Data Centers. We are sending out this notification to inform our customers of this change.

We are going to make the change in the backend for "Asia Pacific (Hong Kong 2) - phasing out for DC consolidation" sip zone and move all traffic to "Asia Pacific (HKG2)" all together. There will be a brief downtime (less than 5 minutes) for the migration.

There is no change in customer side needed to perform this change.

Please make sure the following subnet is kept in the firewall.
- 101.36.167.0/24

For any questions or concerns, please contact your account team or Zoom Support.

Posted Aug 08, 2025 - 15:35 PDT

This scheduled maintenance affects: Zoom Phone - HONG KONG/CHINA (Zoom Phone).