Common Platform Voice Network Maintenance (Sydney, AU - SYD) November 6, 2026 (No Operational Impact)

Scheduled for Nov 6, 03:00 - 11:00 PST

Scheduled

We will perform scheduled maintenance to our voice infrastructure, including Bring Your Own Carrier (BYOC), Provider Exchange (PEX), and native PSTN carriers during this time. We do not anticipate any service impact. Customers and partners with redundant trunks to both the SYD and MEL datacenter will notice the SYD peer temporarily offline, however all traffic will be automatically rerouted to MEL peer for the duration of the maintenance period.

This maintenance is on CPL and its PSTN service supporting backend ZP and ZCC in SYD and MEL regions.

Posted Oct 12, 2026 - 18:18 PDT

This scheduled maintenance affects: Zoom Phone - AUSTRALIA (Zoom Phone, BYOC - Premises, Provider Exchange, Native PSTN), Zoom CX - AUSTRALIA (Zoom Contact Center, BYOC - Premises), and Zoom Meetings (Meeting Dial-in/Telephony).