A subset of users may experience short delay in email delivery in US region.

Incident Report for Zoom

Resolved

This incident has been resolved.

Posted Jan 18, 2026 - 22:26 PST

Monitoring

The issue affecting Zoom email in US region has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Posted Jan 18, 2026 - 22:14 PST

Update

We are continuing to work on a fix for this issue.

Posted Jan 18, 2026 - 21:08 PST

Update

We are continuing to work on a fix for this issue.

Posted Jan 18, 2026 - 20:08 PST

Identified

We have successfully identified the root cause affecting Zoom email in US region.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.

Posted Jan 18, 2026 - 18:52 PST

Update

We are continuing to investigate this issue and will provide updates as soon as there is more information to share.

Posted Jan 18, 2026 - 15:31 PST

Update

We are continuing to investigate this issue and will provide updates as soon as there is more information to share.

Posted Jan 18, 2026 - 11:32 PST

Update

We are continuing to investigate this issue and will provide updates as soon as there is more information to share.

Posted Jan 18, 2026 - 07:15 PST

Update

We are continuing to investigate this issue and will provide updates as soon as there is more information to share.

Posted Jan 18, 2026 - 05:00 PST

Update

We are continuing to investigate this issue and will provide updates as soon as there is more information to share.

Posted Jan 18, 2026 - 03:00 PST

Update

We are continuing to investigate this issue & will provide updates as soon as there is more information to share.

Posted Jan 18, 2026 - 02:01 PST

Update

We are continuing to investigate this issue & will provide updates as soon as there is more information to share.

Posted Jan 18, 2026 - 01:02 PST

Investigating

We are currently investigating a delay in Zoom email in US region.

We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Posted Jan 17, 2026 - 23:58 PST

This incident affected: Zoom Mail (Mail).