Service Degradation Affected Zoom Contact Center in the US Region.

Incident Report for Zoom

Resolved

This incident has been resolved and the affected services have been restored.

Posted Jun 22, 2026 - 10:39 PDT

Monitoring

Between 14:46 and 16:54 UTC 06/22/2026, a subset of users may have experienced an issue connecting to Zoom Contact Center.
This incident has been resolved, and the affected services have been restored.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Posted Jun 22, 2026 - 10:22 PDT

This incident affected: Zoom CX - Global (Zoom Contact Center).