Service Degradation Affecting Zoom Phone in the EU01 cluster.

Incident Report for Zoom

Resolved

This incident has been resolved.
Posted Sep 29, 2026 - 18:20 PDT

Monitoring

On 09/29/2026 - 09/30/2026, Between 21:08 UTC to 00:44 UTC, A subset of users may have experienced issues with Zoom Phone in the EU01 cluster.

This incident has been resolved and the affected services have been restored.
Posted Sep 29, 2026 - 18:07 PDT
This incident affected: Zoom Phone - EMEA (Zoom Phone, Calling (Inbound/Outbound)).