Service Degradation Affecting Meeting Joins for Users with WEBRTC 2.0 feature in Amsterdam and Germany.

Incident Report for Zoom

Resolved

This incident has been resolved and the affected services have been restored.
Posted Apr 16, 2026 - 04:37 PDT

Monitoring

The issue preventing users with WEBRTC 2.0 feature ability to join Zoom meetings in Amsterdam and Germany has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Posted Apr 16, 2026 - 02:02 PDT

Update

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Posted Apr 16, 2026 - 01:30 PDT

Identified

We have successfully identified the root cause preventing users with WEBRTC 2.0 feature with joining meetings in Amsterdam and Germany.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Posted Apr 16, 2026 - 00:16 PDT

Investigating

We are currently investigating a service degradation affecting users with WEBRTC 2.0 feature ability to join Zoom meetings in Amsterdam and Germany.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Posted Apr 16, 2026 - 00:12 PDT
This incident affected: Zoom Meetings (Zoom Meetings).