Service Degradation Affecting MeetingAIC and Transcript failures in the UK Region

Incident Report for Zoom

Resolved

This incident has been resolved.
Posted Jan 23, 2026 - 17:22 PST

Monitoring

The service degradation with MeetingAIC and Transcript failures in the UK Region has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Posted Jan 23, 2026 - 16:59 PST

Identified

We have successfully identified the root cause affecting MeetingAIC and Transcript failures in the UK Region.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Posted Jan 23, 2026 - 16:55 PST

Investigating

We are currently investigating a service degradation with MeetingAIC and Transcript failures in the UK region.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Posted Jan 23, 2026 - 15:39 PST
This incident affected: Zoom Meetings (Live Transcription, Zoom AIC).