Service Degradation Affecting Offline Meeting transcription in US Region.

Incident Report for Zoom

Resolved

This incident has been resolved and the affected services have been restored.

Posted Jul 27, 2026 - 10:35 PDT

Monitoring

The issue affecting Offline Meeting transcriptions in US Region has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Posted Jul 27, 2026 - 05:45 PDT

Update

We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.

We appreciate your patience as we work to resolve this issue.

Posted Jul 27, 2026 - 05:04 PDT

Update

We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.

We appreciate your patience as we work to resolve this issue.

Posted Jul 27, 2026 - 04:03 PDT

Update

We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.

We appreciate your patience as we work to resolve this issue.

Posted Jul 27, 2026 - 03:02 PDT

Identified

We have successfully identified the root cause affecting Offline Meeting transcription in US Region.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

Posted Jul 27, 2026 - 02:08 PDT

This incident affected: My Notes and Zoom Meetings (Zoom AIC).