Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.

Incident Report for Zoom

Resolved

This incident has been resolved and the affected services have been restored.
Posted Sep 28, 2026 - 16:35 PDT

Monitoring

The service degradation affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Posted Sep 28, 2026 - 16:23 PDT

Investigating

We are currently investigating a service degradation with Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Posted Sep 28, 2026 - 15:15 PDT
This incident affected: Zoom Clips, Zoom Canvas, My Notes, and Zoom Sheets.