This incident has been resolved and the affected services have been restored.
Posted Dec 07, 2025 - 21:36 PST
Monitoring
The issue affecting Quality Management interaction services has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Posted Dec 07, 2025 - 21:10 PST
Identified
We have successfully identified the root cause affecting Quality Management interaction services. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Posted Dec 07, 2025 - 20:55 PST
Update
We are continuing to investigate this issue and will provide updates as soon as there is more information to share.
Posted Dec 07, 2025 - 20:40 PST
Investigating
We are currently investigating a service degradation affecting Quality Management interaction services. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Posted Dec 07, 2025 - 20:04 PST
This incident affected: Zoom CX - Global (Web Portal (Admin/Users/Provisioning)).