Zoom Contact Center Update: February 07, 2026 (No Operational Impact)

Scheduled Maintenance Report for Zoom

Completed

The scheduled maintenance has been completed.

Posted Feb 08, 2026 - 02:00 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 07, 2026 - 17:01 PST

Update

We will be undergoing scheduled maintenance during this time.

Posted Feb 04, 2026 - 14:57 PST

Update

We will be undergoing scheduled maintenance during this time.

Posted Feb 07, 2026 - 17:00 PST

Scheduled

We will be providing an update to Zoom Contact Center. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067626 for more details. This update includes the ability to specify queues using variables in the Route to agent widget within flows.

There is no operational impact. All services will be available during this scheduled update.

Posted Feb 02, 2026 - 20:13 PST

This scheduled maintenance affected: Zoom CX - Global (Zoom Contact Center).