Service Degradation Affecting ZP SMS Australia Mobile Numbers

Incident Report for Zoom

Resolved

This incident has been resolved and the affected services have been restored.

Posted Oct 18, 2026 - 17:31 PDT

Monitoring

Between 22:24 UTC - 23:34 UTC on October 18, 2026, a subset of Zoom Phone SMS users experienced inbound delays and outbound failures. The issue has resolved.

Posted Oct 18, 2026 - 17:14 PDT

This incident affected: Zoom Phone - AUSTRALIA (SMS/MMS (Inbound/Outbound)).