Service Degradation Affecting Zoom Services in Saudi Arabia

Incident Report for Zoom

Resolved

This incident has been resolved and the affected services have been restored.

Posted Mar 13, 2026 - 10:41 PDT

Monitoring

The service degradation affecting Zoom Services in Saudi Arabia has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Posted Mar 13, 2026 - 10:32 PDT

Identified

We have successfully identified the root cause affecting Zoom Services in Saudi Arabia

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

Posted Mar 13, 2026 - 10:23 PDT

Investigating

We are currently investigating a service degradation affecting any file related operations in Saudi Arabia.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Posted Mar 13, 2026 - 10:13 PDT

This incident affected: Zoom Virtual Agent - EMEA (Voice Agent, Chat Agent), Zoom Clips, Zoom Chat (File Transfers: File, Video, Pictures, Voice), and Zoom Meetings (Recording).