Zoom Service Status

Issue Affected Inbound and Outbound Calls with Zoom Contact Center in North America Region.

Incident Report for Zoom

Resolved

This incident has been resolved and the affected services have been restored.
Posted May 21, 2026 - 09:52 PDT

Monitoring

On 05/21/2026, Between 14:59 UTC to 15:15 UTC, users may have experienced inbound and outbound calls drop with Zoom Contact Center in North America region.

This incident has been resolved and the affected services have been restored.
Posted May 21, 2026 - 09:40 PDT
This incident affected: Zoom CX - NORTH AMERICA (Voice (Inbound/Outbound)).
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