Service Degradation Affecting Meeting Summaries Via Email.

Incident Report for Zoom

Monitoring

The service degradation affecting a subset of users with meeting summary email delivery when they have selected via email only has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Posted Oct 19, 2026 - 17:52 PDT

Update

We are continuing to work on a fix for this issue.

Posted Oct 19, 2026 - 16:30 PDT

Identified

We have successfully identified the root cause affecting a subset of users with meeting summary email delivery when they have selected via email only.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

Posted Oct 19, 2026 - 16:27 PDT

This incident affects: Zoom Canvas.