Service Degradation Affecting Zoom Support Website

Incident Report for Zoom

Resolved

This incident has been resolved and the affected services have been restored.

Posted May 28, 2026 - 09:54 PDT

Monitoring

A service degradation affecting Zoom Support Website has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Posted May 28, 2026 - 09:15 PDT

Identified

We have successfully identified the root cause of a service degradation affecting Zoom Support Website.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

If you need any assistance, please visit our website at zoom.com and use the chat to reach our support team. Our phone agents are also available.

Thank you for your patience.

Posted May 28, 2026 - 09:02 PDT

Investigating

We are currently investigating a service degradation affecting Zoom Support Website.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

If you need any assistance, please visit our website at zoom.com and use the chat to reach our support team. Our phone agents are also available.

We appreciate your patience as we work to resolve this issue.

Posted May 28, 2026 - 08:20 PDT

This incident affected: Zoom Support (Knowledge Base, Ticketing).