Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Posted Apr 03, 2026 - 05:57 PDT
Update
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Posted Apr 02, 2026 - 21:53 PDT
Update
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Posted Apr 02, 2026 - 17:53 PDT
Update
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Posted Apr 02, 2026 - 13:21 PDT
Update
Our teams continue to actively work towards a resolution. An update will be provided when more information becomes available.
Posted Apr 02, 2026 - 11:03 PDT
Update
Our team continue to work on the resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Posted Apr 02, 2026 - 06:51 PDT
Update
Our team continue to work on the resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Posted Apr 02, 2026 - 01:28 PDT
Identified
We have successfully identified the root cause affecting a subset of users using Zoom Chat in the North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
Posted Apr 01, 2026 - 23:20 PDT
Update
We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Posted Apr 01, 2026 - 21:53 PDT
Update
We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Posted Apr 01, 2026 - 20:59 PDT
Update
We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Posted Apr 01, 2026 - 19:55 PDT
Update
We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Posted Apr 01, 2026 - 18:52 PDT
Update
We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Posted Apr 01, 2026 - 17:51 PDT
Update
We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Posted Apr 01, 2026 - 16:21 PDT
Update
We continue to investigate the service degradation affecting a subset of users with Zoom Chat in the North America Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Posted Apr 01, 2026 - 15:46 PDT
Update
We continue to investigate service degradation affecting a subset of users with Zoom Chat in the North America Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Posted Apr 01, 2026 - 15:07 PDT
Investigating
We are currently investigating a service degradation with a subset of users who upgraded Zoom Workplace client to 7.0.0 or 7.0.1 (Windows) version who are experiencing Zoom Chat stuck at "connecting..." status. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.