A subset of users may experience issues with meetings in Frankfurt region for archiving service

Incident Report for Zoom

Resolved

This incident has been resolved.

Posted Aug 20, 2025 - 07:29 PDT

Monitoring

We have fixed the issue where a subset of users experienced issues with Meetings in Frankfurt region for archiving service. We will continue to monitor & provide updates as soon as there is more information to share

Posted Aug 20, 2025 - 06:28 PDT

Investigating

We have detected service degradation where a subset of users may experience issues with Meetings in Frankfurt region for archiving service. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

Posted Aug 20, 2025 - 05:58 PDT

This incident affected: Zoom Meetings (Zoom Meetings, Archiving).