Service Degradation Affecting Zoom Virtual Agent in Saudi Arabia region

Incident Report for Zoom

Resolved

This incident has been resolved.
Posted Feb 03, 2026 - 17:48 PST

Update

We are continuing to monitor for any further issues.
Posted Feb 03, 2026 - 17:45 PST

Monitoring

The service degradation affecting Zoom Virtual Agent in Saudi Arabia region has been resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Posted Feb 03, 2026 - 17:39 PST

Investigating

We are currently investigating a service degradation with Zoom Virtual Agent in Saudi Arabia region.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Posted Feb 03, 2026 - 17:12 PST
This incident affected: Zoom Virtual Agent - EMEA (Voice Agent, Chat Agent).