Service degradation affecting Contact Center Analytics Dashboard for Voice Engagements in US Region.

Incident Report for Zoom

Resolved

This incident has been resolved and the affected services have been restored.

Posted Aug 05, 2026 - 08:52 PDT

Monitoring

The issue affecting Contact Center Analytics Dashboard for Voice Engagements in US Region has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Posted Aug 05, 2026 - 08:41 PDT

Identified

We have successfully identified the root cause affecting Contact Center Analytics Dashboard for Voice Engagements in US Region.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

Posted Aug 05, 2026 - 08:15 PDT

Investigating

We are currently investigating a service degradation affecting Contact Center Analytics Dashboard for Voice Engagements in US Region.

Our team is actively working on the resolution and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

Posted Aug 05, 2026 - 07:53 PDT

This incident affected: Zoom CX - Global (Reporting Service).