Service Degradation Affecting Multiple Zoom Services

Incident Report for Zoom

Resolved

This incident has been resolved and the affected service has been restored.
Posted Oct 23, 2026 - 09:48 PDT

Monitoring

The service degradation affecting multiple Zoom Services has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Posted Oct 23, 2026 - 09:24 PDT

Update

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Posted Oct 23, 2026 - 09:20 PDT

Update

We have identified an issue with our external vendor where users are experiencing issues with Multiple Zoom Services.

We are actively working with our vendor partner to resolve this issue.

Zoom Phone services remain unaffected. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Posted Oct 23, 2026 - 09:16 PDT

Identified

We have identified an issue with our external vendor where users are experiencing issues with Multiple Zoom Services.

We are actively working with our vendor partner to resolve this issue.

We will share updates as soon as they become available.
Posted Oct 23, 2026 - 09:07 PDT

Investigating

We are currently investigating a service degradation affecting multiple Zoom Services.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Posted Oct 23, 2026 - 09:01 PDT
This incident affected: Zoom Meetings (Zoom Meetings), Zoom Chat (Zoom Chat), Zoom CX - Global (Zoom Contact Center), and ZoomMate.