A subset of users may experience issues with inbound calls in UK Region

Incident Report for Zoom

Resolved

This incident has been resolved.

Posted Oct 02, 2025 - 07:18 PDT

Monitoring

We have fixed the issue where a subset of users experienced issues with inbound calls in UK Region. We will continue to monitor & provide updates as soon as there is more information to share.

Posted Oct 02, 2025 - 06:54 PDT

Investigating

We have detected service degradation where a subset of users may experience issues with inbound calls in UK Region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

Posted Oct 02, 2025 - 06:28 PDT

This incident affected: Zoom Phone - EMEA (Calling (Inbound/Outbound)).