Service Degradation Affecting a subset of users with ZVA and ZoomMate

Incident Report for Zoom

Resolved

On November 9, 2026 , between 23:08 - 23:50 UTC, a subset of users may have experienced issues with ZVA and ZoomMate.

This incident has been resolved and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Posted Nov 09, 2026 - 17:08 PST

This incident affected: Zoom Virtual Agent - Global (Zoom Virtual Agent) and ZoomMate.