Service degradation with Hebrew offline transcription for ZRA and Zoom Phone

Incident Report for Zoom

Resolved

This incident has been resolved and the affected services have been restored.
Posted Feb 27, 2026 - 02:22 PST

Monitoring

The service degradation affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Posted Feb 27, 2026 - 00:02 PST

Update

We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone.

Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
Posted Feb 26, 2026 - 21:35 PST

Update

We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone.

Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
Posted Feb 26, 2026 - 19:35 PST

Update

We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone.

Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
Posted Feb 26, 2026 - 17:35 PST

Update

We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone.

Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
Posted Feb 26, 2026 - 15:52 PST

Update

We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone.

Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
Posted Feb 26, 2026 - 13:43 PST

Update

We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone.

We will keep you informed with timely updates as progress is made.

Thank you for your patience.
Posted Feb 26, 2026 - 11:22 PST

Update

We continue to identify the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone.

Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
Posted Feb 26, 2026 - 09:57 PST

Identified

We have successfully identified the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone.

Our team continues to actively work on a resolution, and we will keep you informed with timely updates as progress is made.
Posted Feb 26, 2026 - 09:51 PST

Update

We are continuing to investigate this issue.
Posted Feb 26, 2026 - 08:42 PST

Investigating

We are investigating the root cause affecting Hebrew offline transcription for Zoom Revenue Accelerator and Zoom Phone.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Posted Feb 26, 2026 - 08:20 PST
This incident affected: Zoom Revenue Accelerator (Zoom Revenue Accelerator) and Zoom Phone - Global (Transcription).