This incident has been resolved and the affected services have been restored.
Posted Jun 23, 2026 - 08:45 PDT
Update
The issue affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S region between 06:23 UTC to 06:44 UTC has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Posted Jun 23, 2026 - 00:43 PDT
Monitoring
The issue affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S region between 06:23 UTC to 06:44 UTC has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Posted Jun 23, 2026 - 00:10 PDT
Identified
We have successfully identified the root cause affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Posted Jun 23, 2026 - 00:00 PDT
Investigating
We are currently investigating a service degradation affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in US.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Posted Jun 22, 2026 - 23:57 PDT
This incident affected: Zoom CX - NORTH AMERICA (Zoom Contact Center) and Zoom Rooms (Scheduling Displays).