We have fixed the issue where users would be experiencing issues with Zoom Services. We will continue to monitor and provide updates as soon as there is more information to share.
Posted Oct 30, 2025 - 02:26 PDT
Update
We have identified the issue and our engineers are currently working on remediation. We will continue to provide updates as we have them.
Posted Oct 30, 2025 - 01:43 PDT
Identified
We have identified the cause for service degradation where users would be experiencing issues with Zoom Services. Our engineers are currently working on the fix. Zoom will provide updates as soon as there is more information to share.
Posted Oct 30, 2025 - 01:13 PDT
Investigating
We have detected service degradation where users would be experiencing issues with Zoom Services. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Posted Oct 30, 2025 - 00:53 PDT
This incident affected: Zoom Meetings (Zoom Meetings), Zoom Chat (Zoom Chat), Zoom Phone - EMEA (Zoom Phone), Zoom CX - EMEA (Zoom Contact Center), and Zoom Mail (Mail, Zoom AIC).