Issue accessing Zoom from Hong Kong

Incident Report for Zoom

Resolved

This incident has been resolved.

Posted Mar 11, 2025 - 20:29 PDT

Monitoring

A fix has been implemented and we are monitoring the results. We will continue to provide updates as we have them.

Posted Mar 11, 2025 - 19:06 PDT

Identified

We have identified the cause of the connectivity issues in the Hong Kong region for some customers. We will continue to provide updates as we have them.

Posted Mar 11, 2025 - 18:46 PDT

Investigating

We are investigating connectivity issues in the Hong Kong region for some customers. We will provide updates as we have them.

Posted Mar 11, 2025 - 18:29 PDT

This incident affected: Zoom Meetings (Zoom Meetings) and Zoom Website (Web Portal).