Service Degradation Affecting Zoom Billing and Payments Web Pages.

Incident Report for Zoom

Resolved

This incident has been resolved and the affected services have been restored.

Posted Mar 05, 2026 - 12:45 PST

Monitoring

The service degradation affecting Zoom Billing and Payments web pages in all the regions has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Posted Mar 05, 2026 - 12:26 PST

Update

We have identified a service degradation affecting Zoom Billing and Payments web pages in all the regions.

We continue to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Posted Mar 05, 2026 - 12:13 PST

Update

We have identified a service degradation affecting Zoom Billing and Payments web pages in all the regions.

Our team is continues to work to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Posted Mar 05, 2026 - 09:56 PST

Update

We continue to identify a service degradation affecting Zoom Billing and Payments web pages in all the regions.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Posted Mar 05, 2026 - 09:56 PST

Identified

We have identified a service degradation affecting Zoom Billing and Payments web pages in all the regions.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Posted Mar 05, 2026 - 07:03 PST

Investigating

We are currently investigating a service degradation affecting Zoom Billing and Payments web pages in all the regions.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Posted Mar 05, 2026 - 06:42 PST

This incident affected: Zoom Website (Web Portal) and Zoom Subscriptions.