This incident has been resolved and the affected services have been restored.
Posted Jun 29, 2026 - 01:31 PDT
Monitoring
The issue preventing affecting Zoom Voice Agent Service has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Posted Jun 29, 2026 - 01:16 PDT
Identified
We have successfully identified the root cause affecting Zoom Voice Agent Service.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Posted Jun 28, 2026 - 23:38 PDT
Investigating
We are currently investigating a service degradation affecting Zoom Voice Agent Service.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Posted Jun 28, 2026 - 23:17 PDT
This incident affected: Zoom Virtual Agent - Global (Voice Agent, Chat Agent).