Issue with Zoom Phone Service (US Only)

Incident Report for Zoom

Resolved

Our team was able to locate and resolve the issue impacting some Zoom Phone users. Customers with physical phones may have received notifications that their phones are offline. We will continue to monitor this service.

Posted Oct 31, 2019 - 14:25 PDT

Investigating

We have received reports that some Zoom Phone users in the US are unable to place phone calls or are experiencing irregular call performance. We are currently investigating this issue.

Posted Oct 31, 2019 - 14:24 PDT

This incident affected: Zoom Phone - NORTH AMERICA (Zoom Phone).