Zoom Contact Center Update: September 19, 2026 (No Operational Impact)

Scheduled for Sep 18, 17:00 PDT - Sep 19, 02:00 PDT

Scheduled

We will be providing an update to Zoom Contact Center. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067626 for more details. This update includes the ability to access Zoom recordings directly from Epic patient records.

There is no operational impact. All services will be available during this scheduled update.

Posted Sep 15, 2026 - 04:43 PDT

This scheduled maintenance affects: Zoom CX - Global (Zoom Contact Center).