Service Degradation Affecting Real Time Media Streams (RTMS)

Incident Report for Zoom

Resolved

This incident has been resolved and the affected services have been restored.
Posted Mar 16, 2026 - 12:56 PDT

Monitoring

The service degradation affecting Real Time Media Stream has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Posted Mar 16, 2026 - 12:42 PDT

Update

Our team continues to work on a resolution. An update will be provided when more information becomes available.

Thank you for your patience.
Posted Mar 16, 2026 - 11:48 PDT

Identified

We have successfully identified the root cause affecting Real Time Media Streams.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.
Posted Mar 16, 2026 - 10:49 PDT

Investigating

We are currently investigating a service degradation with Real Time Media Streams.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.
Posted Mar 16, 2026 - 10:37 PDT
This incident affected: Zoom Meetings (Real Time Media Streams (RTMS)).