This incident has been resolved and the affected services have been restored.
Posted Feb 25, 2026 - 12:06 PST
Monitoring
Our vendor has successfully resolved the issue affecting Zoom virtual agent.
Our team will continue to monitor the situation closely and keep you informed of any further developments.
Thank you for your patience.
Posted Feb 25, 2026 - 11:53 PST
Update
We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Posted Feb 25, 2026 - 11:39 PST
Update
We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Posted Feb 25, 2026 - 09:50 PST
Update
We continue to work with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Posted Feb 25, 2026 - 08:42 PST
Identified
We have identified the issue affecting Zoom virtual agent.
We are working with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Posted Feb 25, 2026 - 07:43 PST
Investigating
We are currently investigating a service degradation affecting Zoom virtual agent.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Posted Feb 25, 2026 - 07:00 PST
This incident affected: Zoom Virtual Agent - NORTH AMERICA (Voice Agent).