Issues making and receiving calls in Zoom Phone

Incident Report for Zoom

Resolved

We have resolved the issue causing users to be unable to make and receive Zoom Phone calls.
Posted Aug 16, 2020 - 20:47 PDT

Monitoring

We have resolved the issue causing users to be unable to make and receive Zoom Phone calls. We will continue to monitor and provide updates as we have them.
Posted Aug 16, 2020 - 20:28 PDT

Identified

We have identified the issue causing users to be unable to make and receive Zoom Phone calls. We will continue to provide updates as we have them.
Posted Aug 16, 2020 - 20:19 PDT

Update

We are continuing to investigate this issue.
Posted Aug 16, 2020 - 19:51 PDT

Investigating

We have received reports of users being unable to make and receive calls using Zoom Phone in our AU region. We are currently investigating and will provide updates as we have them.
Posted Aug 16, 2020 - 19:50 PDT
This incident affected: Zoom Phone - NORTH AMERICA (Zoom Phone).