Zoom Intermittent Service Degradation in Saudi Arabia Region

Incident Report for Zoom

Resolved

This incident has been resolved.

Posted Feb 04, 2025 - 10:35 PST

Monitoring

The intermittent network issues in Saudi Arabia impacting Zoom services in the region has been resolved. We will continue to monitor and provide updates as we have them.

Posted Feb 04, 2025 - 09:27 PST

Identified

We have identified the intermittent network issues in Saudi Arabia impacting Zoom services in the region. We will continue to provide updates as we have them.

Posted Feb 04, 2025 - 08:30 PST

Investigating

We have identified intermittent network issues in Saudi Arabia impacting Zoom services in the region. We will provide regular updates.

Posted Feb 04, 2025 - 07:57 PST

This incident affected: Zoom Meetings (Zoom Meetings), Zoom Website (Zoom Dashboard & Reporting), Zoom Phone - EMEA (Zoom Phone, Calling (Inbound/Outbound), Devices (Softphones/Deskphones), BYOC - Premises, Provider Exchange, Emergency Calling, Recording Service, SMS/MMS (Inbound/Outbound)), Zoom CX - EMEA (Zoom Contact Center, Voice (Inbound/Outbound), Video (Inbound/Outbound), Chat (Inbound/Outbound), 3rd Party Messaging/Social (Inbound/Outbound), Email (Inbound/Outbound), Outbound Dialers, Remote Control, AI Expert Assist, Recording Service, BYOC - Premises), and Zoom Whiteboard.