Zoom Chat messaging, history, channels and push notifications are restored.
Posted Oct 20, 2025 - 12:49 PDT
Update
Zoom AI Companion meeting questions has been restored. Other services are still recovering.
Posted Oct 20, 2025 - 11:33 PDT
Update
We have identified the issue with subset of users are experiencing issues with AIC, Zoom learning center,ZCC and push notifications services. Zoom will provide updates as we have them.
Posted Oct 20, 2025 - 08:29 PDT
Update
We have identified the issue with subset of users are experiencing issues with AIC, Zoom learning center and push notifications services. Zoom will provide updates as we have them.
Posted Oct 20, 2025 - 07:27 PDT
Identified
We have identified the issue with subset of users are experiencing issues with AIC and push notifications services. Zoom will provide updates as we have them.
Posted Oct 20, 2025 - 07:22 PDT
Update
We have identified the issue with subset of users are experiencing issues with AIC and push notifications services. Zoom will provide updates as we have them.
Posted Oct 20, 2025 - 07:15 PDT
Investigating
A subset of users are experiencing issues with AIC and push notifications services. Zoom will provide updates as soon as there is more information to share.
Posted Oct 20, 2025 - 06:49 PDT
This incident affected: Zoom CX - Global (Zoom Contact Center), Zoom Chat (Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications), Zoom Website (Zoom Learning Center), and Zoom Meetings (Zoom AIC).