This incident has been resolved and the affected services have been restored.
Posted Aug 30, 2026 - 22:51 PDT
Monitoring
The issue affecting users using Zoom Contact Center Billing and Reporting Service in EU has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Posted Aug 30, 2026 - 22:38 PDT
Identified
We have successfully identified the root cause of issue affecting users using Zoom Contact Center Billing and Reporting Service in EU.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Posted Aug 30, 2026 - 21:21 PDT
Investigating
We are currently investigating a service degradation affecting users using Zoom Contact Center Billing and Reporting Service in EU.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Posted Aug 30, 2026 - 21:18 PDT
This incident affected: Zoom Website (Zoom Dashboard & Reporting).