Service Degradation Affecting Subset of Users using Zoom AI API Service in US Region

Incident Report for Zoom

Resolved

This incident has been resolved and the affected services have been restored.
Posted Aug 24, 2026 - 23:04 PDT

Monitoring

On August 25, between 01:40 UTC to 05:37 UTC, subset of users might have encountered issue using Zoom AI API service in US region. The issue has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.
Posted Aug 24, 2026 - 22:51 PDT
This incident affected: Zoom AI API.