Service Degradation Affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub.

Incident Report for Zoom

Resolved

This incident has been resolved and the affected services have been restored.

Posted Jul 21, 2026 - 12:14 PDT

Monitoring

The service degradation affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub. has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Posted Jul 21, 2026 - 11:56 PDT

Update

We are continuing to work on a fix for this issue.

Posted Jul 21, 2026 - 11:47 PDT

Identified

We have successfully identified the root cause affecting functionality in Zoom Canvas, Clips, Slides, Sheets, Paper, and Hub.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

Posted Jul 21, 2026 - 11:43 PDT

Investigating

We are currently investigating a service degradation with file upload functionality in Zoom Canvas, Clips and Hub.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Posted Jul 21, 2026 - 11:25 PDT

This incident affected: Zoom Clips, Zoom Canvas, Zoom Hub, Zoom Paper, Zoom Slides, and Zoom Sheets.