The issue with a subset of customers in China experiencing an issue accessing Zoom has been resolved.
Posted Feb 28, 2023 - 08:35 PST
Monitoring
We continue to monitor the issue causing connectivity issues for a subset of users in China. While we work on more durable long term solutions for those impacted customers, workarounds are available. For more information and assistance in these workarounds, customers can contact Zoom Support or their account teams for help in implementing and validating these workarounds. We will move this issue to monitoring and no further updates will be provided until the longer term solutions are available.
Posted Feb 21, 2023 - 19:25 PST
Update
We continue to investigate the issue with customers in China are intermittently experiencing an issue accessing Zoom. We will continue to provide updates as we have them.
Posted Feb 21, 2023 - 17:25 PST
Update
We continue to investigate the issue with customers in China are intermittently experiencing an issue accessing Zoom. We will continue to provide updates as we have them.
Posted Feb 21, 2023 - 09:21 PST
Update
We continue to investigate the issue with customers in China are intermittently experiencing an issue accessing Zoom. We will continue to provide updates as we have them.
Posted Feb 21, 2023 - 01:20 PST
Update
We continue to investigate the issue with customers in China are intermittently experiencing an issue accessing Zoom. We will continue to provide updates as we have them.
Posted Feb 20, 2023 - 17:20 PST
Update
We continue to investigate the issue with customers in China are intermittently experiencing an issue accessing Zoom. We will continue to provide updates as we have them.
Posted Feb 20, 2023 - 09:20 PST
Update
We continue to investigate the issue with customers in China are intermittently experiencing an issue accessing Zoom. We will continue to provide updates as we have them.
Posted Feb 20, 2023 - 01:20 PST
Update
We continue to investigate the issue with customers in China are intermittently experiencing an issue accessing Zoom. We will continue to provide updates as we have them.
Posted Feb 19, 2023 - 17:20 PST
Update
We continue to investigate the issue with customers in China are intermittently experiencing an issue accessing Zoom. We will continue to provide updates as we have them.
Posted Feb 19, 2023 - 09:20 PST
Update
We continue to investigate the issue with customers in China are intermittently experiencing an issue accessing Zoom. We will continue to provide updates as we have them.
Posted Feb 19, 2023 - 01:20 PST
Update
We continue to investigate the issue with customers in China are intermittently experiencing an issue accessing Zoom. We will continue to provide updates as we have them.
Posted Feb 18, 2023 - 17:20 PST
Update
We continue to investigate the issue with customers in China are intermittently experiencing an issue accessing Zoom. We will continue to provide updates as we have them.
Posted Feb 18, 2023 - 09:20 PST
Update
We continue to investigate the issue with customers in China are intermittently experiencing an issue accessing Zoom. We will continue to provide updates as we have them.
Posted Feb 18, 2023 - 01:20 PST
Update
We continue to investigate the issue with customers in China are intermittently experiencing an issue accessing Zoom. We will continue to provide updates as we have them.
Posted Feb 17, 2023 - 17:20 PST
Update
We continue to investigate the issue with customers in China are intermittently experiencing an issue accessing Zoom. We will continue to provide updates as we have them.
Posted Feb 17, 2023 - 09:23 PST
Update
We continue to investigate the issue with customers in China are intermittently experiencing an issue accessing Zoom. We will continue to provide updates as we have them.
Posted Feb 17, 2023 - 01:20 PST
Update
We continue to investigate the issue with customers in China are intermittently experiencing an issue accessing Zoom. We will continue to provide updates as we have them.
Posted Feb 16, 2023 - 17:20 PST
Update
We continue to investigate the issue with customers in China are intermittently experiencing an issue accessing Zoom. We will continue to provide updates as we have them.
Posted Feb 16, 2023 - 09:28 PST
Update
We continue to investigate the issue with customers in China are intermittently experiencing an issue accessing Zoom. We will continue to provide updates as we have them.
Posted Feb 16, 2023 - 01:20 PST
Update
We continue to investigate the issue with customers in China are intermittently experiencing an issue accessing Zoom. We will continue to provide updates as we have them.
Posted Feb 15, 2023 - 17:20 PST
Update
We continue to investigate the issue with customers in China are intermittently experiencing an issue accessing Zoom. We will continue to provide updates as we have them.
Posted Feb 15, 2023 - 09:24 PST
Identified
We are investigating the issue customers in China are intermittently experiencing an issue accessing Zoom. We will provide updates as we have them
Posted Feb 15, 2023 - 01:19 PST
This incident affected: Zoom Meetings (Zoom Meetings).