A subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar.

Incident Report for Zoom

Resolved

This incident has been resolved.
Posted Aug 22, 2025 - 09:18 PDT

Monitoring

We have fixed the issue where a subset of users have may not received e-mail notifications for Whiteboard, Notes and Webinar. We will continue to monitor & provide updates as soon as there is more information to share
Posted Aug 22, 2025 - 09:00 PDT

Update

We continue to investigate the issue where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Posted Aug 21, 2025 - 21:22 PDT

Update

We continue to investigate the issue where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Posted Aug 20, 2025 - 21:22 PDT

Update

We continue to investigate the issue where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Posted Aug 19, 2025 - 21:33 PDT

Update

We continue to investigate the issue where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Posted Aug 19, 2025 - 09:22 PDT

Update

We continue to investigate the issue where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Posted Aug 18, 2025 - 21:28 PDT

Investigating

We have detected a service degradation where a subset of users may not receive e-mail notifications for Whiteboard, Notes and Webinar. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Posted Aug 18, 2025 - 09:22 PDT
This incident affected: Zoom Notes and Zoom Meetings (Zoom Whiteboard, Zoom Webinars).