Issues with Zoom Phone service for all IPV6 clients

Incident Report for Zoom

Resolved

We have resolved the issue impacting our Zoom Phone service.
Posted Jun 03, 2019 - 17:10 PDT

Monitoring

The Zoom Phone service has recovered. We will continue to monitor the service.
Posted Jun 03, 2019 - 16:32 PDT

Update

Our service operation team has identified the issue and is working on a solution. Thank you for your patience.
Posted Jun 03, 2019 - 14:09 PDT

Update

Our service operation team is still working on the issue. Sorry for the inconvenience. Thanks for your patience.
Posted Jun 03, 2019 - 12:46 PDT

Update

Our service operation team is still troubleshooting the issue. Sorry for the inconvenience. Thanks for your patience.
Posted Jun 03, 2019 - 12:12 PDT

Update

Our service operation team is working with vendor to further troubleshoot the issue. Thanks for your patience.
Posted Jun 03, 2019 - 11:39 PDT

Update

We are currently experiencing issues/reports of our Zoom Phone service showing as temporarily unavailable for all IPV6 clients. Our service operation team are still working on the issue. Thanks for your patience.
Posted Jun 03, 2019 - 11:08 PDT

Identified

We are currently experiencing issues/reports of our Zoom Phone service showing as temporarily unavailable for all IPV6 client. Our service operation team are working on it.
Posted Jun 03, 2019 - 10:35 PDT
This incident affected: Zoom Phone - NORTH AMERICA (Zoom Phone).