The service degradation affecting the Audio Quality of Outbound Calls of Zoom Revenue Accelerator's Auto-Dialer in the Japan Region has been successfully resolved.
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This incident has been resolved, and the affected services have been restored.
Posted Jul 18, 2026 - 12:56 PDT
Identified
We have successfully identified the service degradation affecting audio quality of outbound calls of Zoom Revenue Accelerator's auto-dialer in Japan region.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Posted Jul 18, 2026 - 11:15 PDT
Update
We are continuing to investigate a service degradation affecting audio quality of outbound calls of Zoom Revenue Accelerator's auto-dialer in Japan region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Posted Jul 18, 2026 - 09:18 PDT
Investigating
We are currently investigating a service degradation affecting audio quality of outbound calls of Zoom Revenue Accelerator's auto-dialer in Japan region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Posted Jul 18, 2026 - 07:17 PDT
This incident affected: Zoom Revenue Accelerator (Zoom Revenue Accelerator).