Zoom Contact Center Update: March 21,2026 (No Operational Impact)

Scheduled for Mar 20, 17:00 PDT - Mar 21, 02:00 PDT

Scheduled

We will be providing an update to Zoom Contact Center. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067626 for more details. This update includes Zoom Contact Center Engagement capabilities.

There is no operational impact. All services will be available during this scheduled update.

Posted Mar 17, 2026 - 23:50 PDT

This scheduled maintenance affects: Zoom CX - Global (Zoom Contact Center).