We have fixed the issue where a subset of users in Colombia experienced issues with inbound and outbound calls. We will continue to monitor & provide updates as soon as there is more information to share.
Posted Aug 08, 2025 - 05:41 PDT
Update
We are continuing to work with our vendor to resolve the issue with inbound calls affecting a subset of users. Further updates will be provided as they become available.
Posted Aug 08, 2025 - 01:40 PDT
Update
We are continuing to work with our vendor to resolve the issue with inbound calls affecting a subset of users. Further updates will be provided as they become available.
Posted Aug 07, 2025 - 21:52 PDT
Update
We are continuing to work with our vendor to resolve the issue with inbound calls affecting a subset of users. Further updates will be provided as they become available.
Posted Aug 07, 2025 - 17:38 PDT
Update
We are continuing to work with our vendor to resolve the issue with inbound calls affecting a subset of users. Further updates will be provided as they become available.
Posted Aug 07, 2025 - 13:32 PDT
Update
We are continuing to work with our vendor to resolve the issue with inbound calls affecting a subset of users. Further updates will be provided as they become available.
Posted Aug 07, 2025 - 09:30 PDT
Update
We are continuing to work with our vendor to resolve the issue with inbound calls affecting a subset of users. Further updates will be provided as they become available.
Posted Aug 07, 2025 - 04:39 PDT
Update
We are continuing to work with our vendor to resolve the issue with inbound calls affecting a subset of users. Further updates will be provided as they become available.
Posted Aug 07, 2025 - 02:30 PDT
Update
We are continuing to work with our vendor to resolve the issue with inbound calls affecting a subset of users. Further updates will be provided as they become available.
Posted Aug 07, 2025 - 00:31 PDT
Update
We have identified and resolved the issue affecting outbound Zoom Phone calls. Inbound calls remain impacted for a subset of users, and we are currently working with our vendor to resolve the issue. We will provide further updates as they become available.
Posted Aug 06, 2025 - 22:25 PDT
Update
We have now identified that both inbound and outbound calls are also impacted for a subset of users. Our team continues to investigate, and we will share further updates as they become available.
Posted Aug 06, 2025 - 21:39 PDT
Identified
We have received reports of a subset of users in Colombia facing issues with inbound calls. We are currently investigating and will provide updates as they become available.
Posted Aug 06, 2025 - 21:18 PDT
This incident affected: Zoom Phone - LATIN AMERICA (Calling (Inbound/Outbound)).