As part of ongoing service enhancements for the Cloud Room Connector (CRC) service, Zoom will be updating DNS records for SIP/H.323 and IP endpoints in Saudi Arabia region .
Effective Date: November 14, 2026
Action Required
To avoid service disruption, we recommend reviewing your CRC endpoint configurations as soon as possible, updating your DNS records and Destination ip with the new entries, and removing the older legacy records before November 14, 2026.
If you have any questions or issues, please contact Zoom Support.
DNS Record Updates
Saudi Arabia Region
We will update the data-center (DC) domains , along with their respective SRV-Records. An example of the change is as follows:
jed.zmvc.us >> sau.zoomcrc.com
Records to be replaced (A-Record and SRV-Record):
jed.zmvc.us:
_h323cs._tcp.jed.zmvc.us
_sip._tcp.jed.zmvc.us
_sips._tcp.jed.zmvc.us
_sip._udp.jed.zmvc.us
New records (A-Record and SRV-Record):
sau.zoomcrc.com:
_h323cs._tcp.sau.zoomcrc.com
_sip._tcp.sau.zoomcrc.com
_sips._tcp.sau.zoomcrc.com
_sip._udp.sau.zoomcrc.com
IP address to be updated Saudi Arabia Region
We will update the cloud room connector IP address for Jeddah .
170.114.55.1 >> 159.124.226.235
Posted Oct 16, 2026 - 11:15 PDT
This scheduled maintenance affects: Zoom Meetings (Zoom Conference Room Connector).