Service Degradation Affecting ZoomMate and Zoom AI services in US Region.

Incident Report for Zoom

Resolved

This incident has been resolved and the affected services have been restored.

Posted Jun 22, 2026 - 10:33 PDT

Monitoring

The service degradation affecting ZoomMate and Zoom AI services in the US Region has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Posted Jun 22, 2026 - 09:56 PDT

Identified

We have successfully identified the root cause affecting ZoomMate and Zoom AI services in US Region.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

Posted Jun 22, 2026 - 09:44 PDT

Investigating

We are currently investigating a service degradation affecting ZoomMate and Zoom AI services in US Region.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Posted Jun 22, 2026 - 09:31 PDT

This incident affected: Zoom Workflows (Zoom AIC), Zoom Meetings (Zoom AIC), and ZoomMate.